Job Description
As a Fare Collection Program Manager, your primary responsibility is to provide technical and program management related to the the implementation of fare collection systems for public transportation agencies in the US, Canada and potentially abroad. You will play a crucial role in working with stakeholders, agency staff, fare system vendors, and technical teams to help deploy next generation fare collection systems that enhance customer experience through efficient and reliable fare collection systems and operations. As part of our Programme and Project Management team, you’ll help deliver some of the biggest, most iconic projects imaginable, with some of the best talent around. With your energy, agility and a keen eye for detail, you’ll deliver transformational outcomes for multiple clients every day.Role accountabilities:Work with a diverse group of stakeholders and technical teamsDevelop requirements and specifications for new and updated transit fare collection systemsCreate vendor procurement documents,Support vendor selection and negotiationCoordinate with a diverse range of transit agency business unitsOversee system implementation and testing, manage risk, and oversee transition from existing technologies, systems and operations and to ones. Work with transit agencies of all sizes, helping them implement mobile ticketing solutions, traditional farebox systems, account based closed loop fare systems, and open payment fare systemsInteract on a regular basis with client representatives from all levels and departments of a transit organization to identify needs, review technical concepts, and address issues as they ariseThe estimated salary for this role is between $97,000-$107,000 USD.Qualifications and Experience: Bachelor’s Degree or equivalent experience. PMP or PE designation desired, but not requiredPrevious experience in electronic payment system implementationsPrevious experience managing diverse teams of people and stakeholdersKnowledge of fare collection systems and equipmentStrong interpersonal and communication skillsAttention to detail and problem-solving skillsA practical, “can do” attitudeAdditional InformationWhy Arcadis?We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy.Our Commitment to Equality, Diversity, Inclusion & Belonging:As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like our Mentorship Program, Global Women’s Network. We welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation. We thank all applicants for their interest. However, only those selected for an interview will be contacted.As part of Arcadis selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer. These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record. We request applicants submit RESUME highlighting relevant work experience; please limit PDF files to 10MB.Join Arcadis. Create a legacy. #LI-PS2
