Job Description
We are currently seeking a full-time Software Application Support Specialist, with some experience with public cloud environments – AWS or Azure and SQL databases. This position will be based out of our Boca Raton, Florida office. The applicant should be self-motivated and able to take initiative in a dynamic environment. Candidates are expected to have strong communication skills, both written and verbal, and should be able to work independently or as part of a team.As part of our Programme and Project Management team, you’ll help deliver some of the biggest, most iconic projects imaginable, with some of the best talent around. With your energy, agility and a keen eye for detail, you’ll deliver transformational outcomes for multiple clients every day.Role accountabilities:Install and uninstall various softwareAudit applications, including users and dataTrack and route problems and requests, and document resolutionsResearch questions using available information resources and advise users on appropriate actionDiagnose and resolve technical hardware and software issuesRecommend solutions to business software/hardware system problemsWork on multiple phases of projects independently and coordinate activities with the software development team to resolve technical and/or business issuesGather business requirements for developing enhancements to support business processesStay up to date with system information, changes and updatesCreate test scripts and participate in testing new application changes and new software releasesAssist in the implementation of all application enhancementsTrack company licenses and process renewals or purchases of new softwareUpdate end-user support documentationQualifications and Experience: 4-year Bachelor’s Degree3-5 years of information systems or software experienceKnowledge of SQL, ability to write queries and scripts preferredContinuous Integration and Continuous Delivery pipeline experience preferredCurrently (already) eligible to work in Florida (US Citizen or Permanent Resident)Additional InformationWhy Arcadis?We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy.Our Commitment to Equality, Diversity, Inclusion & Belonging:As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like our Mentorship Program, Global Women’s Network. We welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation. We thank all applicants for their interest. However, only those selected for an interview will be contacted.As part of Arcadis selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer. These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record. We request applicants submit RESUME AND PORTFOLIO highlighting relevant work experience; please limit PDF files to 10MB.Join Arcadis. Create a legacy. #LI-PS2
