(PHL-Taguig City) Procurement Support Center Supervisor

**Company Description**

**At AECOM, we’re delivering a better world.**

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

**Here, you will have freedom to grow in a world of opportunity.**

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

**Job Description**

**AECOM** is seeking a Procurement Support Center Supervisor to support our ANZ Region based in Manila, Philippines.

**At AECOM, we’re delivering a better world.**

We believe infrastructure creates opportunities for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise, and digital solutions to our work in transportation, buildings, water, the environment, and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

**Job Description:**

+ Provide leadership and direction to the Procurement Support Center Associates to ensure timely and accurate processing

+ Supervise associate workload to maintain superior customer service to internal customers

+ Focus on maximizing productivity improvements and ensuring compliance with regulatory policies

+ Accountable for adhering to AECOM process policies and procedures

+ Proactively work with cross-functional partners to meet goals

+ Drive system and process enhancements.

+ Plan, coordinate, manage, and optimize Procurement Support Center activities of the team, ensuring SLAs and KPIs are met

+ Supervises the vendor prequalification process

+ Supervises the auditing of subcontractor certifications

+ Supervises PSC Process documentation maintenance

+ Manages purchase order generation, change order process, and payment terms issues

+ Prepares reports (KPIs/SLAs) for the identification of continuous improvement activities

+ Verifies policy compliance for receipt and invoice approval

+ Assists with complex requisition support

+ Validates complex direct procurement requisitions

+ Supports review of invoices and resolution of discrepancies

+ Provides assistance with project accounting query resolution

+ Provides input on decisions that affect the Procurement Support Center

+ Report out on metrics to the Team Associates

+ Support staffing and performance evaluation

+ Recommend learning and development needed for the PSC team

+ Assists in the evaluation of disputes with vendors

**Qualifications**

+ Coupa experience is preferred but not required.

+ Process Improvement initiative is highly encouraged.

+ BS/BA in procurement/Accounting/Finance or related field

+ 6 years Procurement/Supply Chain experience

+ Excellent communication and team management skills

+ Highly self-motivated and directed

+ Ability to effectively prioritize and execute tasks in a high-pressure environment

+ Exceptionally customer service oriented

+ Proven analytical, evaluative, and problem-solving abilities

+ Knowledge of Coupa, CLM or other systems preferred

+ Process focused, results oriented with time management and motivational skills

+ Strong organizational skills and coaching aptitude – ability to successfully lead high performance team

**Additional Information**

**Attributes:**

+ Ability to effectively communicate and collaborate with a varied audience and internal and external customers. (Communication)

+ Ability to maintain good customer relationships with the ability to initiate ways to improve customer support customer experience (Customer Service)

+ Ability to be thorough and meticulous in completing assigned tasks and the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail)

+ Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem-Solving)

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

**ReqID:** J10079513

**Business Line:** Geography OH

**Business Group:** DCS

**Strategic Business Unit:** GBS

**Career Area:** Procurement & Supply Chain